Reimagining Headstrong Pro’s scheduling journey

Headstrong Counselling is a Community Interest Company and a mental health counselling         service provider in London. They provide remote therapy sessions to people experiencing mild to moderate         health challenges.

Before using NeetoCal into their operations, Headstrong Pro faced several challenges.         Managing the diverse schedules and preferences of over 70 counsellors was a daunting task, leading to         scheduling conflicts and inefficiencies. Coordinating different video conferencing platforms caused         communication breakdowns. Manual payment splitting added administrative burdens and compensation delays.         Without a system for recurring meetings, clients faced inconvenience in scheduling multiple sessions,         leading to potential loss of business.

Challenge

NeetoCal has many features that resolved Headstrong Pro's challenges. It helped counsellors         with flexible scheduling options, improved communication via streamlined video conferencing support, and         automated payment splitting for prompt compensation. Additionally, NeetoCal's recurring meeting feature         enhanced client convenience, fostering business growth and satisfaction.

Headstrong Pro has 70+ counsellors on its platform. Headstrong Pro uses NeetoCal to             allow their counsellors to have the flexibility of working as per their schedule. It means all the             counsellors are free to pick the schedule that works best for them. Some counsellors work on Mondays,             Thursdays, and Fridays, and some work only on Tuesdays. What time you work is also 100% controlled by them.

Flexible Scheduling

Some people prefer Zoom, and some prefer Google Meet. Headstrong Pro allows to pick the video               conferencing software of their choice. NeetoCal supports Zoom, Google Meet, and much more. It               means counselors don't need to leave the tool they are used to working with.

Customized  Video Conferencing

Headstrong Pro uses the payment splitting feature of NeetoCal. With this feature, the payment               made by the client is automatically split between Headstrong Pro(the company) and the counselors               (the service provider). It means no one needs to wait till the end of the month to tally the number               and then to make the payment. It reduces the hassle for Headstrong Pro, and the counselors are paid               when the therapy session ends.

Streamlined Payment Processing

With the recurring payment feature of NeetoCal, Headstrong has experienced an uptick in the number               of clients choosing to have more sessions. Clients have complete flexibility in how many more sessions               they want. The best part is that the client is not charged for all future meetings at the time of the               booking. The client's card is charged a few days before the actual meeting.

Enhancing Client Engagement

Solution

“Our mental health company has greatly benefited from the intuitive design and seamless         functionality of the NeetoCal scheduling platform, making appointment management hassle-free for both         therapists and clients. Particularly useful are the integrations which streamline our workflow and enhance         our ability to deliver effective, timely counselling services”

Testimonial

After using NeetoCal, Headstrong Pro experienced significant improvements in streamlining         their business operations. Integration with video conferencing tools improved communication, while         automated payment splitting eased administrative burdens, ensuring timely compensation. NeetoCal's         recurring meeting feature enhanced client flexibility, driving retention and business growth. NeetoCal         made Headstrong Pro's ways of doing things better, helping things run more smoothly and improving outcomes for clients.

Result

Ready to simplify your meeting scheduling process? 

With the Accept business emails feature, NeetoCal ensures that only people with business email       addresses can book meetings. It blocks free email services like Gmail, Outlook, and Yahoo, so       only professional or company emails are accepted. This helps businesses keep things more secure       and professional by preventing random or spam bookings from non-business emails.

Accept business email

Payment feature in NeetoCal allows you to collect payments for your sessions or appointments       by integrating your Stripe or Razorpay account with NeetoCal. By accepting payments ahead of       the session, NeetoCal helps mitigate the risk of no-shows. Clients are more likely to honour       their commitments when they have already made a payment. It saves time and effort in following       up with payment requests and increases the overall efficiency of your business.

Accept payment using Stripe

Custom fields feature in NeetoCal allows you to ask specific questions to participants when       they book a meeting with you. It helps gather relevant information or preferences in advance,       enabling you to prepare for the meeting more effectively. 

Add custom questions

Automatic Timezone conversion feature in NeetoCal simplifies the scheduling process by automatically       adjusting the displayed time based on participants' detected timezones. It eliminates confusion,       prevents scheduling errors, and ensures that everyone can view the scheduled time accurately       in their local timezone.

Automatic Timezone conversion

Buffer time in NeetoCal provides you flexibility and control to add extra time before and after       your meetings. It helps you manage your schedule more effectively, reduces stress, and allows       for better preparation and follow-up. By incorporating buffer time into your appointments, you       can ensure a more balanced and productive day.

Buffer Time

NeetoCal makes scheduling meetings easy and quick. You can generate unique meeting links for       your meetings, customize details like the date, time, and duration, and share the links via email       or messaging apps. It also syncs with different calendars to prevent double bookings.

Create meeting link

Custom Availability feature in NeetoCal provides you with the flexibility to set your preferred       working hours and availability for scheduling appointments or meetings. It ensures that the booking       system aligns with your specific availability, improves efficiency, and reduces scheduling       conflicts. It also includes the Availability Override functionality, which provides even more       flexibility in managing your schedule. 

Custom Availability

Meeting Reminder feature in NeetoCal helps to reduce no-shows and ensures that participants are       well-prepared for their scheduled meetings. It automatically sends reminders to participants       before the meeting to remind them of the upcoming event.

Custom reminders

Customize booking page feature in NeetoCal allows you to add your logo, creating a consistent       and professional branding experience for your clients and participants. While the customization       options are limited to the logo itself, it still offers a valuable opportunity to showcase your       brand identity and make a lasting impression.

Customize booking page

Email Notification feature in NeetoCal ensures that all participants involved in a scheduled       event receive automated email notifications containing event details and reminders. It helps       to keep everyone informed and reduces the chances of missed meetings. 

Customize email notifications

Customized Meeting Link in NeetoCal allows you to create personalized and unique scheduling       links for your meetings or appointments. Instead of using a generic link, you can customize the       link associated with each event or recipient. Choose a specific name or identifier for each       meeting link, such as your name, the event type, or the recipient's name, making it more       convenient and memorable for them to schedule a meeting with you. 

Customize Meeting Link

NeetoCal allows you to integrate your booking page seamlessly into your website or other       online platforms. Instead of redirecting your clients to a separate scheduling page, you can       embed the booking page directly within your website, making it convenient for your clients to       book appointments without leaving your site.

Embed Booking Page

NeetoCal's Google calendar integration simplifies the scheduling process by seamlessly       connecting NeetoCal with your existing Google calendar. It provides a unified view of all       appointments and events, avoids scheduling conflicts, and ensures that you stay on top of your       schedules with automated reminders and real-time updates.

Google Calendar Integration

Clients can schedule recurring meetings, such as weekly guitar lessons or therapy sessions. If       your client wants to pre-book sessions for the next six weeks, NeetoCal reserves the time slots       on the same day and time for the next six weeks. In cases where the host is not available, the       client can change the time or day for that particular week. For paid meetings, the client's card       isn't charged until 48 hours before each meeting, giving clients the flexibility to cancel anytime.       Recurring meetings are a secure and convenient way for clients to pre-book regular meetings without       immediate charges.

Recurring meeting

Cancellation and Rescheduling feature in NeetoCal allows you to customize the rules and       permissions for canceling or rescheduling meetings. It provides flexibility and control over       managing meeting changes and ensures that the scheduling process remains efficient. 

Rescheduling and Cancellations

Round Robin Scheduling allows fair distribution and rotation of appointments or meetings       among a group of participants. It ensures that each participant gets an equal opportunity to       engage with others by rotating through the available time slots.

Round Robin Scheduling

Split Payment feature in NeetoCal simplifies sharing payments when you have a team or       multiple providers. You can set custom rules to divide payments based on percentages or fixed       amounts. When clients book appointments, the system automatically splits the payment and sends       everyone their share. It's an easy way to manage shared revenue among your team or providers.

Split Payment

Integrates with Google Calendar and automatically syncing your meetings.

Google Calendar

Integrates with iCloud calendar and ensure your meetings sync across all your Apple devices.

iCloud Calendar

Sync with Outlook/Microsoft 365 calendar to manage your meetings and appointments in one place.

Outlook/Microsoft 365 Calendar

Create personalized URLs that reflect your brand or for easy sharing and recognition.

Customize meeting link

Customize your booking page with pre-designed themes, and by adding your logo and cover image.

Gather client information in advance by adding custom questions to your meeting link.

Set custom availability and choose specific times and days when you are available.

Personalize your booking links by using your own domain or subdomain.

Custom domain

Send meeting reminders to your clients to inform them beforehand.

Configure the email the host and client receive when a meeting is booked.

Select preferred localized language for your booking page for better understanding.

Multiple language support

Embed a meeting link directly onto your website to streamline scheduling.

Embed booking page

Allow clients to book meetings using personalized meeting links.

Distribute meetings evenly among team members and share workload.

Allow multiple hosts to join a meeting, show slots when all hosts are available.

Multi-host meeting

Let clients book the same weekly slot, with future times pre-booked.

Recurring Meeting

Set daily, weekly, and monthly meeting restrictions to manage your schedule.

Set meeting Limit

Add gaps before and after meetings, allowing for preparation.

Buffer time

Set a minimum notice period for bookings, avoiding last-minute hassle.

Lead time

Automatically detect timezone and convert meeting time accordingly.

Customize the rules and permissions for canceling or rescheduling meetings.

Block free email domains like Gmail or Yahoo and accept only business email.

Conduct online meetings directly from your scheduling page.

Conduct online meetings

Direct clients to the right meeting link based on their answers and availability.

Routing forms

Create contracts, request signatures, and track them with DocuSeal validation.

Contract setup

Integrate with Zapier and automate workflows and connect with thousands of apps.

Zapier

Integrate with Slack and get instant meeting notifications and updates.

Slack

Integrates with Twilio to send SMS notifications and reminders for your meetings.

Twilio

Track your booking metrics by integrating with Google Analytics for data analysis.

Google Analytics

Sync with NeetoCRM to manage client relationships and appointments in one platform.

NeetoCRM

Use webhooks to automate real-time updates and data transfers to your preferred applications.

Webhooks

Collect payment when a meeting is scheduled by integrating with Stripe

Collect payment when a meeting is scheduled by integrating with Razorpay

Accept payment using Razorpay

Create discount codes and offer special rates or promotions to your clients.

Add discount code

Automatically split payment between company and service provider.

Split payment

Configure the refund rules to automatically process a payment refund.

Set up automatic refunds

Integrates with Zoom for scheduling and hosting virtual meetings.

Zoom

Integrates with Google meet for scheduling and hosting virtual meetings.

Google meet

Integrates with Microsoft Teams for scheduling and hosting virtual meetings.

Microsoft Teams

Integrates with Daily.co for scheduling and hosting virtual meetings.

Daily.co

Integrates with Jitsi for scheduling and hosting virtual meetings.

Jitsi

Integrates with Whereby for scheduling and hosting virtual meetings.

Whereby

NeetoCal Features

Ready to simplify your meeting scheduling process?

Efficient scheduling software designed for chiropractic practices, ensuring easy appointment management.

Chiropractic Scheduling Software.

Chiropractic scheduling software

Ready to simplify your appointment booking process?

Share your available times with a personalized booking page. Your clinic is accessible               24/7, enabling patients to book appointments at their convenience. This is ideal for those               with severe migraines, ensuring they can get timely help.

Smooth scheduling experience for patients.

Gather important information through custom questions during slot booking. Ask about               initial symptoms to understand your patients' needs before they arrive, allowing you to               prepare for each appointment and provide tailored care. This also helps establish a strong               rapport, demonstrating your commitment to their well-being.

Gather initial patient information.

You can add unlimited team members to manage appointments and ensure a fair distribution               of work. Each team member gets their own login, allowing them to update their availability,               book patients, and schedule time off. They can also add buffer time to appointments, ensuring               there's time to update patient records between visits.

Streamline your chiropractic team.

Create a personalized booking page and share your availability online. Your chiropractic               scheduling software allows you to book more assessments around the clock.

Easy online booking

Regardless of the severity, patients often require multiple sessions. Schedule recurring               appointments ahead of time to ensure uninterrupted treatments.

Set up recurring appointments

Integrate your calendar with Google Meet or Zoom to meet patients in their preferred               setting. Easily discuss rehabilitation and treatment methods.

Offer virtual consultations

Avoid manual assessment confirmations and prioritize spinal health. Use automated email               reminders to prevent costly missed sessions.

Avoid no-shows

Connect all chiropractors: Download the free NeetoCal app for iOS or Android to manage               your appointments while on home visits without any hassle.

Instant updates on any device

Link your booking page with Stripe and Razorpay to accept online payments for initial               assessments, recurring appointments, and additional services.

Accept treatment fees easily

NeetoCal makes scheduling easy with its user-friendly design for chiropractors. You can quickly               book, change, or manage appointments with just a few clicks. This saves you time and effort,               allowing you to focus more on your patients.

Book appointment with ease.

Clients can book their slots beforehand, preventing others from taking reserved slots. This               ensures that your clients have the peace of mind knowing that their preferred time slots are               secured for them.

Recurring Appointments

Payments for recurring appointments are processed 48 hours beforehand, ensuring availability               without immediate charges. This secure, convenient process confirms reserved slots with automatic               payments.

Accept Payment ahead of sessions

Change how you manage dental appointments with NeetoCal scheduling software.

Dental Appointment Scheduling Software.

Dental appointment scheduling software

Ready to simplify your dental appointment scheduling process?

With NeetoCal, you can update your availability and your patients can book their dental               appointments online at their convenience. Our intuitive booking system eliminates the need               for phone calls and emails, making it easy for patients to select their preferred time slots               and book directly.

Streamlined patient scheduling.

NeetoCal automates appointment reminders and rescheduling options, reducing no-shows               and keeping your schedule running smoothly. By handling routine tasks for you, it allows               your team to focus more on providing top-notch dental care.

Enhanced practice efficiency.

Adapt your schedule to fit your practice needs with NeetoCal's flexible features.               Whether you need to manage multiple practitioners, handle recurring appointments, or               set custom availability, NeetoCal makes it simple to tailor the system to your practice               unique requirements.

Flexible follow-ups.

Quickly connect your calendar and share your booking link to get started. NeetoCal’s               setup is simple, so that you can integrate it into your existing workflow.

Simple Setup

Enable patients to book regular check-ups or ongoing treatments with ease. NeetoCal’s               recurring appointments feature simplifies the scheduling of routine visits.

Connect your NeetoCal calendar with Google Meet or Zoom to reach patients where they're               most comfortable. Help them instantly without any need of moving out.

Cut down on missed appointments with automated reminders. NeetoCal sends timely email and               SMS notifications to your patients, ensuring they're always aware of their upcoming visits.

Reduce no-shows

Stay organized on the go with NeetoCal's mobile app for iOS and Android. Manage your schedule,               handle bookings directly from your smartphone, keeping your practice running smoothly.

Mobile App Access

Connect your booking page with Razorpay or Stripe to take secure online payments for               initial assessments, recurring appointments and more services.

Accept treatment fees securely

Allow patients to book appointments at their convenience with 24/7 booking availability.               NeetoCal's round the clock scheduling ensures that your practice is accessible to patients               whenever they need it, boosting convenience and appointment volume.

Help patients round the clock.

Gather vital information before appointments with custom questions on your booking form.               Patients can detail their symptoms or medical history, helping you prepare in advance and               offer personalised treatment when they arrive.

Offer personalised treatment.

Simplify your billing process with NeetoCal’s secure online payment feature. Patients               can pay for their dental appointments directly when they book, making transactions smooth               and hassle-free.

Accept payment ahead of sessions.

Enable your clients to book and manage their gym sessions online.

Gym Scheduling Software.

Gym scheduling software

Ready to simplify your gym session booking process?

Your brand identity (not unlike ripped muscles) is built, not born. So why should your               customers have to take a double check because the booking page looks so... ‘not-you’?               We know you love your brand logo. So what is stopping you from flexing your logo by adding               it to the scheduling page? 

Cut from the same cloth as you.

Even the well-planned schedules are not set in stone and might need to be changed. Our               generous cancellation and rescheduling feature is entirely customizable - you can dictate               the rules and permissions and claim full control over session changes. Even better, take               advantage of the automated notifications so that everyone stays on top of the schedule updates. 

Roll with the punches.

Burn calories, not a money in your wallet! NeetoCal’s free plan makes 100% of our features               available to all for free & without limits. Increase your gains and maximise the gym               capacity with our strong features. This is not something you need to budget for! 

A beast of a tool, utterly free.

NeetoCal integrates with the Google Calendar to avoid any calendar mishaps or conflicting               schedules. Be stress free when it comes to scheduling.

Google calendar Integration to prevent any ‘oops!’

Need to block the studio on Wednesdays for Zumba? You can decide your               availability and be flexible with it. Scheduling conflicts are a thing of the past.  

Be the master of your availability

Clients drop out of their gym schedule all the time without making a conscious choice to quit.               Send reminders so forgetting is no longer an excuse. 

Session reminders to cut down no-shows

Some folks like to train alone and some like the camaraderie of working out with others.               Preferences change, so NeetoCal is flexible with the meeting types too.

Multiple meeting types for all scenarios

NeetoCal mobile app for iOS and android makes everything infinitely more accessible.               Control your calendar and manage bookings on the go! 

Make your calendar mobile friendly!

NeetoCal

Calendly alternative. Schedule meetings easily.

NeetoCal is a meeting scheduling platform that makes booking appointments & meetings simple. Take control of your schedule and efficiently manage your calendar.

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